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Contact centres

At BT, delivering an outstanding customer experience is at the heart of everything we do – and we rely on the people in our contact centres to make it happen.

As an advisor you’ll keep our customers connected, whether they’re individuals with a single broadband and mobile through to multinational companies who need complex solutions support. You’ll be helping customers make the most of our amazing products and services, and working to put things right if they go wrong.

Join us and you’ll be the voice of BT. You’ll become a brilliant, highly trained communicator, and get the support you need to make a real difference every day.

We have a variety of positions available across BT Group, EE and Plusnet. So whether you’re looking for something full time, part time or even a temporary job to fit in around college or family commitments, there’s a good chance we’ve got a place for you.

Each of our business areas have different locations, benefits and shift patterns available. Take a look at each of them to see what works for you.

Apply for UK jobs in our Consumer business

Apply for UK jobs in Business & Public Sector

 Apply for jobs in BT Fleet and Wholesale

Apply for BT jobs in Belfast

Apply for jobs at EE

Apply for jobs at Plusnet


Browse contact centre jobs around the world