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Business and Public Sector

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We're passionate about helping businesses of all sizes succeed. From big household names, government and public sector organisations right through to small businesses and new start-ups, we help organisations use the power of technology to create possibilities.

It's only by broadening and deepening our relationships with the many customers we serve and by winning new customers, that we'll achieve our ambitious growth goals.

Do you want to join Business and Public Sector? We're looking for people who:

  • Want to make a difference
  • Are ambitious and ready to seize opportunities
  • Want to do the best job they can
  • Like working in a team

You'll be answering calls or dealing online with business customers across the UK, helping them get their faults fixed, products installed or billing queries resolved. You'll be desk-based and given full training on how we talk to our customers and the systems we use to resolve customer issues. You'll be a good communicator and keen to learn how to use our systems to fix faults for our customers.

Entry requirements

For our advanced programmes you will need to have achieved or are predicted 4 GCSEs at grade C or above including English Language and Maths.

Equivalent grades are accepted.

For Scottish applicants we will also accept Maths National 4 as a level C equivalent. Please ensure that you "click" to having achieved a Maths level C.

Locations

Glasgow, Londonderry, Liverpool, Nottingham, Dundee, Brentwood, Alness, Lincoln

We only accept one application to our Apprentice Programme, so please only apply to your first choice. If you're interested in more than one of our roles you can state this on your application, we can then consider you for all of the vacancies you have selected.

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HINTS AND TIPS

We want to see the best of you at every stage of the application process. So here are some hints and tips to help you along the way.

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PARENTS & TEACHERS ZONE

To give your children the best advice you need to know what their options are. We offer the support you need to help them make the right career choices.

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FAQS

Covering subjects from the programmes themselves, eligibility requirements to the application process and technical issues.

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