Other BT PLC sections


We look after BT’s internal network which connects and provides phone, internet, data and TV services to millions of homes and businesses. The work we do happens in the thousands of exchanges, data centres, radio sites and EE sites across the UK.

Advanced apprenticeship

All of our current openings are for advanced apprenticeships. This means you’ll work towards a Level 2 or 3 NVQ through work-based learning whilst also achieving functional skills, which often are supported by a knowledge based qualification such as a BTEC. Entry requirements can be found at the bottom of this page.

Power engineer (TSO)

Working in Technology, Service & Operations (TSO), you’ll develop the knowledge and skills needed to work safely on electrical and mechanical power systems. They provide power to BT’s large network. You could be:

  • Learning how to maintain power supply and air conditioning in order for our critical equipment to work properly for our customers.
  • Gaining skills to fix and maintain engines that keep our network equipment going in the event of a power failure.
  • Working on the vital safety systems that protect our network.  

This is an incredibly varied role and the work carried out by power engineers is critical to our entire network.



I've been given extensive electrical, mechanical and air conditioning training. Skills you can keep for life.

Ibrahim, power engineer apprentice


Power planning engineer (TSO)

Our telephone exchanges need power to keep them going and as a power planning apprentice it’ll be your job to:

  • Create plans for space and capacity for new equipment and upgrades.
  • Plan for both AC power and DC power systems.
  • Safely install or replace engines and customer equipment in our telephone exchanges. 

You’ll get the opportunity to visit telephone exchanges within your area to carry out on-site surveys and meet with external suppliers. You’ll also get fantastic industry standard qualifications and training.




I have a vital role in the running of BT's telephone exchanges and data centres. Every job I plan helps improve my problem solving skills and enhance my attention to detail. It's been a fantastic experience so far and I'd recommend it to anyone.

Lydia, power planning engineer apprentice


Electronics engineer (TSO)

The electronics engineer covers a number of areas that help support our internal network:

  • Maintaining switches: this is the equipment that provides dial tone to you home telephone and routes calls
  • Transmission work: maintenance of systems and technology that is used to transport data digitally via fibre and radio
  • Build: install and commission new types of equipment

You’ll join a team of experienced engineers who’ll guide you in the use of cutting edge equipment, such as 21CN, which is the latest technology used to transfer data and voice over the internet.




banner images

"Being an electronics apprentice has opened up opportunities I never thought would be available to me and wouldn't have had elsewhere. It's culminated in me being shortlisted for the “We are the City” Rising Star awards, which recognises and celebrates female participation in engineering."

Electronics engineer apprentice


Radio and rigging engineer (TSO)

Radio still plays an important role as it provides services to customers in rural areas who may not have access to our fibre broadband yet. It also provides the infrastructure for our EE mobile network. As a radio and rigging engineer you’ll:

  • Learn about our transmission network.
  • Install and maintain microwave radio systems and other supporting systems (such as radio dishes, masts, towers or radio poles) for our customers.  

In this apprenticeship you’ll literally be able to climb to new heights, and when you’re on the ground you’ll be put through a structured learning programme where you’ll gain a BTEC diploma and an NVQ qualification.




You're put on courses that are run by very knowledgeable people who support you in every way. This gives you the foundations to build on your career.

Rhys, radio and rigging apprentice


Support engineer - infrastructure technician (TSO)

Support engineers are a key member of the Technology Operations team, accountable for the smooth and cost effective running of the mobile network and services that our 30 million customers user every day. You’ll support and maintain the EE Network, specifically focussed on voice and data services such as text messaging, accessing internet on your phone, security and using your phone abroad.

We may be part of a big company but the operations team feels like working for a small, dynamic and innovative company at the forefront of new technology, in a supportive team environment.



Power engineer (BPS)

As a power engineer within Business & Public Sector (BPS), you will work in a patch where you or a team will be responsible for the power equipment, backup generators and cooling equipment. Your role will involve carrying out maintenance routines to distribution systems and power racks. Routines will also be carried out to back up generators and cabinets at the road side. The Power Engineers attend faults on this equipment, where they diagnose the root cause and replace faulty parts in order to maintain service.

You’ll mostly work in exchanges or at street cabinets, and on-going training is provided as electrical regulations are constantly change.


Applications now closed

Field engineer (BPS)

As a field engineer you’ll be responsible for carrying out repairs of laptops, desktops, and printers for internal and external customers at various locations. This’ll also include carrying out rebuilds for customers, returning parts via Bbox location, installing and replacing routers, and keeping up to date with HP, Lenovo, and Dell training accreditations.


Applications now closed

Desk engineer (BPS)

You’ll be planning and surveying for fibre to the premises (FTTP) and fibre to the cabinet (FTTC) products. This requires a keen eye for detail as you’ll create and produce mechanical drawings, site plans, and three dimensional isometric and elevation drawings. You can also be carrying out site surveys when necessary.

This is a highly valued, multi-skilled role with opportunities to develop whilst contributing to the overall success of a well established team using a variety of skills and system based programmes.


Applications now closed

Entry requirements

  • A minimum of four GCSEs at grades 4 – 9 (GCSE C or above) including English Language and Maths.
  • For our power engineer (TSO) and power planning engineer (TSO) roles need you to have, or be predicted to achieve, maths grade 6 (GCSE B or above).
  • A full driving licence with no more than six points (with the exception of the desk based roles).
  • To meet our safety requirements by showing you can recognise a range of colours.

If you’re interested in more than one apprentice programme then please apply for your first choice and state which others you might be interested in. 




We want to see the best of you at every stage of the application process. So here are some hints and tips to help you along the way.



To give your children the best advice you need to know what their options are. We offer the support you need to help them make the right career choices.



Covering subjects from the programmes themselves, eligibility requirements to the application process and technical issues.


Connect with BT Apprenticeship

Get the latest updates. Join the discussion. Be the first to know.