Other BT PLC sections

Contacting us

General enquiries (Non urgent)

Phone – 01525 290647 (CCA Line)

  • This line is answered by the BT Security Control Centre (SCC)
  • Ask to speak to a member of the BT Civil Resilience Team
  • The SCC will take your details and ensure a prompt response

Email - emergencyplanning@bt.com

  • This address is NOT monitored 24/7
  • A response will be provided within 5 working days  

Postal address

British Telecommunications PLC
BT Civil Resilience PP: A6F
81 Newgate Street