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Our Quality Assurance Certifications

Company-wide ISO certification demonstrates, on an independently assessed basis, that BT meets international standards in quality assurance. This provides BT with a highly externally visible quality marque, the Corporate ISO9001 Certificate, underpinned by specific Business Unit registrations, issued by leading UK registration body(s). This complements and supports the BT brand and image.

ISO 9001 - Our quality management system is certified to ISO9001, and all elements of the BT quality management system are subject to both internal quality assessments, and a rolling programme of external registration assessments by Lloyds Register (LR) - our ISO9001 certification body.

ISO9001Corporate ISO 9001 Certificate

The Scope for the BT Group Corporate Certificate is as follows: "A range of Communications Solutions and Services Worldwide", Approval Certificate No: LRQ 0940000. Click on the image to download the certificate and the schedule.

ISO 14001 - Our Environmental policy guides our environmental work and commits us to setting improvement targets and closely monitoring our
environmental performance.

ISO 14001Corporate ISO 14001 Certificate

This certificate, number LRQ0772327, covers all BT plc operations in the UK, the Republic of Ireland, Germany, France and Belgium. Please click on the image to download the certificate and the schedule.

ISO 20000 - Is a quality management standard specifically aimed at IT Service Management, providing a common reference standard or best practice for businesses offering IT services. Additional information on the standard is available from the ITSMF ISO 20000 website.

ISO 2000Corporate ISO 20000 Certificate

The Scope for the BT Group Corporate Certificate is as follows: "A range of Communication Service Management Solutions and Services Worldwide", Approval Certificate No: LRQ 0950000. Please click on the image to download the certificate and the schedule.