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Our national and international impact

BT plays a major role in the economic, business and community life of the UK’s regions and nations, and in Ireland. BT's regional teams across the UK, including our offices in Wales and Scotland, are uniquely positioned to work in partnership across the whole of the company, leading BT people to design solutions to meet the challenges and issues of their regions and local areas.

With almost 259,000 people employed directly and indirectly by BT in the UK, the company makes a substantial contribution to the national economy. This figure includes BT’s direct workforce, and those jobs supported along the supply chain through procurement and staff expenditure in local economies. Indeed, BT activities support around 1 per cent of all employment in the UK, a considerable contribution for a single company.

As well as direct employment and investment, BT provides significant support to business organisations, local community organisations, sports and the arts both through direct funding and the provision of in-kind contribution.

We’re also a leading business communications provider with customers in 180 countries. Across the world we enable customers’ digital transformations so they can thrive.

Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.

Outside the UK, markets are liberalised to widely varying degrees. In many countries, this can constrain our ability to compete, to a greater or lesser degree.